FAQ

What cleanliness standards do your cleanroom wipes meet, such as ISO 14644-1?

Our cleanroom wipes and swabs are manufactured to high industry standards, achieving a cleanliness level of Class 100 (equivalent to ISO Class 5). We utilize automated production and ultrapure water cleaning to ensure low particle shedding and excellent product consistency, meeting the strict requirements of demanding applications like electronics, semiconductors, and pharmaceuticals.

What is the lead time after placing an order?

For samples or small orders of standard items, we typically ship within 3 business days. For bulk or custom orders, the production time is 10-15 business days, after which the order will be shipped.

What is your Minimum Order Quantity (MOQ)?

We offer a flexible Minimum Order Quantity (MOQ). All our cleanroom consumables, including custom products, can be ordered starting from just 1 pack.

Shipping Fee Policy:

1. Within Guangdong Province: Free shipping on orders over 500 RMB.

2. Outside Guangdong Province (China): Free shipping on orders over 2,000 RMB.

3. Remote Regions & International Orders: We typically ship under FOB terms, Please contact us for a shipping quote.

Do you provide free samples for evaluation?

Yes, we are happy to provide free samples and we cover the shipping costs. Simply choose the most convenient method for you:

1. Sample Matching: Send us your current product. We will analyze it and recommend a matching or superior option.

2. Application-Based: Tell us your specific use case, and our experts will recommend the most suitable product.

3. Specification-Based: Provide us with your technical requirements (e.g., size, basis weight), and we will recommend the ideal product.

Are third-party test reports available (e.g., SGS, ROHS, FDA, MSDS)?

Absolutely. We can provide authoritative third-party test reports for all our cleanroom consumables upon request, including but not limited to SGS, ROHS, FDA, and MSDS.

What are your core advantages compared to other suppliers?

We are your partner for production stability. We deliver this through:

1. Consistent Quality: Powered by heavy investment in automation, our production is ISO 9001 certified.

2. Data-Backed Proof: Performance data (e.g., APC) can be provided for every batch, empowering your procurement decisions.

3. Production Capacity & Expertise: Capacity to produce 100s of unique orders daily and a team that offers solutions, not just sales.

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